Thursday, March 4, 2010

My First day in my very own branch

I was able to feel so many changes around me and that is how happily my training period which we all salesmen say honeymoon period ended. I was asked to join Sadashiv Nagar, Bangalore branch . I asked about the locality and it was told me that it was one of the best colony in Bangalore as most of the politicians and industrialists leaved there. High expectations were on our shoulders as we were the first batch of ING bank being recruited as a relationship manager . More over people had high expectations on me being a topper . well .. I was not concerned about their dreams , what more bothering me was that whether I would be provided separate cabin in the bank. For me why this important was because in my previous job I had never been given a separate cabin and I needed to sit with the other people. But this was the separation occasion as I was joining the bank as a relationship manager with a hefty package , I would be considered at least next to manager not equal to manger and a person having such a high authority would definitely be given a separate cabin. And mind you, this time I was not doing daydreaming but these all things were quite practical. So having so many practical things in my mind I reached my branch.
My first day in my very own branch
i reached the branch sharp at 9.30 as i wanted to show my branch manager that even though i would not be efficient ,i would be punctual. But i got surprised when i found that not a single person was present in the branch except a sweeper. After seeing me he told me something in Kanada ...well....Fcuk... welcome to real word.. because in India, English is limited to corporate world only but when it comes to field , you need to know the local knowledge otherwise u will be treated like an alien even though u are in your very own country ..with your very own people. But who give a dame to these things if you don’t know the local knowledge. Forget about buying a product, they wont talk to you. Well.. somehow i tried to figure out the language of the sweeper and sat on a chair . I asked him that when the branch manager would come ( First in English , then in Hindi, finally in my creative language ), But when nothing worked i found it better to sit calmly.
After half an hour, a person came in the branch . He was the employee of the bank so i made my mind to talk to him as it was taught in our prestigious management classes that we need to have friendly attitude in our work culture as it increases the efficiency of the organization so to increase the efficiency of my very own organization, i introduced myself as a relationship manager . I put more emphasis on manager as i was going to be the next manager after branch manager and in hierarchical order, i would come next to the branch manager .Since he was not the branch manager, definitely my rank would be higher than his rank . So before he spoke a single world, I wanted to realize him that he should keep in his mind that he was talking to a senior.
But my whole expectation went wrong when he introduced himself as a senior relationship manager and obviously he put more emphasis on senior. He was happy that a subordinate had come under him as it was quite evident from his face . well .. somehow i found him the most repellent guy in the world and after making an excuse, i left the premises at once.

I consoled my mind that i didnt need to get tensed as we would be assigned separate clients but my whole assumption went wrong when my branch manager told me that we would not be assigned separate clients as our branch had very limited no. of HNI ( Financial jargon for High Net Worth Individual means Motta Bakra ) clients and whatever branch had , already been assigned to my so called Senior relationship manager. In precise, I didn’t need to go out anywhere , My main compititor was already there in the branch. When i asked about my own seat in the branch, it was told me that i had to sit with the senior relationship manager and when i contacted him , he told me to take the visitor’s seat as relationship manager's seat was already assigned to him . Me, who was considering himself as an inevitable part of the organization, became as a useless visitor in my very own branch. After having such a bad day , i left the branch with a heavy heart.

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